If you would like to update any of your account information (phone #, email address, etc.), please reach out directly via Chat (in the bottom right-hand corner of our Help Centre) or call us at 1-866-586-2805. We are open from 7 am to 11 pm. We are unable to update this information through this Webform.
Please provide your 16-digit Scene+ card number
You don’t earn points for every grocery purchase but only those purchases which contain personalized loaded offers, offers sent through email, in-flyer offers, etc.
Please attach a scanned copy of your receipt including the transaction related to the missing points.
Please enter the details of your request. A member of our support staff will respond as soon as possible.