I redeemed by accident or want to cancel my redemption. How do I do that?

During the ordering process for physical items and digital gift cards, you will have the opportunity to review and change your order before it’s completed. However, once the order is confirmed, points redeemed cannot be refunded.

 Scene+ Points may also be redeemed for prepaid cards, gift cards and merchandise from the Apple and Best Buy catalogues, solely at Scene LP’s discretion. Items redeemed are not eligible for returns and refunds of your Scene+ Points and/or credit to your payment product. You are responsible for reviewing issuer terms and conditions prior to completion of your redemption transaction.

ADDITIONAL TERMS AND CONDITIONS FOR SCOTIABANK VISA/DEBIT/AMEX CARDMEMBERS

Redeeming Scene+ Points

 

Scene+ Points redeemed for an Apply Points to Travel redemption cannot be reversed once posted to the Program Card Account. To redeem Scene+ Points towards your Apply Points to Travel redemption, the Program Card Account must be open.

 

Once the request to redeem Points for Credit has been submitted, you cannot cancel the request and no changes can be made. The credit will be applied towards the balance of the Program Card Account not towards a particular transaction. Please note that even if you redeem for Points for Credit you are still responsible for making the monthly minimum payment on your Program Card Account by your payment due date.