Resetting your password is easy! Open the Scene+ app or head to sceneplus.ca:
- Click Sign In
- Enter your Scene+ card number on the login screen, or email address, then click Continue.
- If the password entry screen is displayed, click Forgot password?
- If prompted to reset your password, your Scene+ Card Number or email address will be pre-populated, select Continue.
- Check your inbox for a password reset email and click the link provided.
- You’ll receive an SMS with a verification code—enter it and click Continue.
- If you would prefer to receive the verification code via phone call, click Get a call, input the received code and click Continue.
- Create and confirm your new password, then click Reset Password.
For the security of your account, Scene+ passwords cannot contain personal information such as your first or last name, nickname, phone number or parts of your email.
Your password must contain:
- At least 8 characters
- At least 3 of the following
- Lower case letters (a-z)Lower case letters (a-z)
- Upper case letters (A-Z)Upper case letters (A-Z)
- Numbers (0-9)Numbers (0-9)
- Special characters (e.g. !@#$%^&*)
You’re all set! Use your new password to log in.
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